Hosting terms · FY 2026-2027

Hosting terms

Billing

Plans are billed annually in advance, in Australian dollars. GST is not applicable, as I'm not registered for GST.
Invoices are due within 21 days. If an invoice is still unpaid 14 days after it's due, service may be suspended after written notice.
Managed WordPress has a one-off onboarding fee for each new website, which covers moving the site and setting it up.
Plans renew automatically each year. Any price change takes effect from your next renewal, with written notice beforehand.

You can upgrade at any time. Unused time on your current plan is credited against the new one, and the switchover usually takes less than a minute.
Downgrades take effect at your next renewal.

Support is by email, and you'll get a reply within 24 hours.
Work outside what your plan includes, such as development or fixing changes made directly on the server, is billed hourly and quoted before it starts.
Each plan includes a monthly data transfer allowance. If your site goes over it, the extra is billed per GB. I'll let you know before it's billed, and a larger plan is usually better value.

First 30 days: If a new plan isn't right for you, cancel within 30 days for a full refund, less the onboarding fee and any work already done.
After 30 days: You can cancel at any time. Your hosting continues until the end of the period you've paid for, and unused time isn't refunded.
Not renewing: Let me know at least 30 days before your renewal date.
Your site is yours: When you leave, you get a full copy of your website files and database at no charge. Domains and email are transferred to you or your new provider. Help moving to a new host is available at my hourly rate.

Aditya Kumar · ABN 41 525 696 165 · Current for FY 2026-2027